Privacy & Cookies
Last updated: 16 May 2026
This page explains how Tawan Thai Massage (the "we", "us", "our") handles personal information collected through this website, and what cookies the site uses. We are committed to keeping your data safe and using it only for the reasons set out below.
Who we are
Tawan Thai Massage
19 Chester Street, Wrexham LL13 8BG, United Kingdom
Telephone: 01978 310555
Email: hello@tawanthaimassages.com
For the purposes of UK GDPR, we are the data controller for any personal information you provide through this website.
What we collect
We only collect information you give us directly through the contact form on this site. This includes:
- Your name
- Your email address
- Your phone number, if you choose to provide it
- The treatment you are enquiring about
- The contents of your message
We do not run analytics, advertising tags, or tracking pixels on this site.
Why we use your information
We use the information you give us solely to respond to your enquiry or arrange your booking. We do not send marketing emails and we do not share your information with anyone outside our business, except for the form-delivery service named below.
Our lawful basis
Under UK GDPR, our lawful basis for processing your enquiry is your consent (Article 6(1)(a)), which you give when you tick the consent box and submit the contact form. You can withdraw consent at any time by emailing us; we will then delete your enquiry from our records.
How long we keep it
We keep enquiry messages for up to 12 months after the enquiry is resolved, so that we have a record if you contact us again. After that, messages are deleted. If your enquiry leads to a booking, basic contact details may be retained as part of normal customer records for as long as you remain a customer.
Who else sees your data
The contact form on this site is delivered to us using Formspree, a third-party form-handling service. When you submit the form, your message is transmitted through Formspree's servers and then forwarded to our inbox. Formspree acts as a data processor on our behalf and is bound by their own privacy terms.
No other third party receives any data from this website.
Your rights
Under UK GDPR you have the right to:
- Ask what personal data we hold about you
- Ask us to correct anything that is wrong
- Ask us to delete it
- Object to or restrict our use of it
- Withdraw consent at any time
- Complain to the Information Commissioner's Office at ico.org.uk
To exercise any of these rights, email us at hello@tawanthaimassages.com.
Cookies
A cookie is a small text file stored on your device when you visit a website. This site does not set any cookies of its own, and we do not use cookies for analytics or advertising.
However, one optional feature on the home page can set cookies if you choose to load it:
| Cookie source | Purpose | Set by |
|---|---|---|
| Google Maps embed (only loaded after you click "Show map") | Google uses cookies to deliver and personalise its maps service, and to count usage of the embed. | Google LLC, when consent is given |
If you do not click "Show map", no map cookies are set. We do not earn anything from this and you can always view our location directly on Google Maps using the address above.
Fonts
Our typefaces (Inter and Cormorant Garamond) are served by Google Fonts. Google Fonts does not set cookies, but it does log your IP address when a font file is requested. If you would rather these requests not happen, browser extensions such as uBlock Origin can block them.
Managing your choice
You can change your cookie choice at any time by clicking the button below. This will clear your stored preference and ask again when you return to the home page.
Changes to this policy
If we change this policy, the "last updated" date at the top of the page will change. Material changes will be flagged on the home page for a reasonable period.
Contact
If you have any questions about how we handle your data, please email hello@tawanthaimassages.com.
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